Service and maintenance of assets and customers served by industry ecosystem partners are disconnected.
Goals and Objectives
A centralized approach to service and maintenance of assets and customers will enable industry ecosystem partners to optimize service network planning and execution.
Hardware: Servers, IoT, smartphones, tablets, 3D printers, and robotics
Software: 3D printing, AR/VR, Big Data/analytics, cognitive/AI, machine learning, cloud, mobile, PLM, ERP, EAM, and SLM
Services: Business services and IT services
Use Case Summary
Single service and maintenance planning tool to optimize service network planning