Students use a variety of ever-evolving ways to communicate—text, social media apps, community forums,and so forth. Institutions don’t proactively use and manage platforms consistently to strengthen their community and brand.
Goals and Objectives
Leverage a variety of multi-directional communication tools to encourage information sharing, build a strong sense of community, and have a consistent brand—connected or integrated with other key systems such as the student portal and self-service.
Mobile apps, social media networking, survey software, voting software, polling software, alumni management, LMS,and messaging tools
Use Case Summary
Institutions proactively use and manage communications platforms to strengthen their community, brand, and to encourage information sharing and community support.