Digital Mission

Empathy @ Scale

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Empathy @ Scale Customer Satisfaction

Sourcing Visibility

Current Situation

Some specific and simple goods can be tracked from origin to customer, but there is often limited visibility across multiple steps because of disparate systems that do not easily share information.

Goals and Objectives

Trace backward and forward the chain of custody of goods to facilitate supply chain management record keeping and retrieval processes required for audits, recalls, and compliance.

Technology Deployed

Cloud, networks, RFID, IoT, WMS, TMS, GTM, blockchain, QR codes, and asset management

Use Case Summary

A safe, secure, and transparent supply chain should be ensured that can track items, lots, and shipments from raw goods all the way to the consumer through connected intelligent systems that store and collaboratively share the chain of custody information.

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