Digital Mission

Real-Time Service Excellence

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Customer Service and Collaboration Customer and Consumer Engagement

Sustainability Metrics/Transparency

Current Situation

Today, measuring data related to sustainability, such as carbon emissions and container and truck utilization, when it is done at all, is typically a manual process, limiting the ability to expose this information to customers and consumers, where it offers opportunity for competitive differentiation.

Goals and Objectives

Develop benchmarks and metrics for measuring sustainability-related outputs and capabilities for digitizing and automating that data as part of regular reporting to customers and marketing to end consumers.

Technology Deployed

Cloud applications, IoT, transportation management systems, space planning optimization software, reporting tools

Use Case Summary

Daily carbon and other sustainability-related data is captured, allowing logistics providers to benchmark and set metrics that they can in turn expose to customers and consumers.

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