Current Situation
Reports are standardized (e.g., batched) or filter based (query and “slice and dice”). Many data and reporting architectures do not yet support natural language querying (“asking questions of the data”).
Goals and Objectives
Enable humans to interact with enterprise data in natural ways, including both finding information and compiling it.
Technology Deployed
Hardware: Servers, storage, IoT, smartphones, and tablets
Software: PLM, ERP, CRM, Big Data/analytics, AI/generative AI, and security
Services: Business services and IT services
Use Case Summary
Generative AI can allow users to ask natural questions of their data (e.g., “How many units are impacted by the port strike?” and “When are my high priority shipments going to be released from customs?”). It can also allow users to compile reports (e.g., “Build me a view showing me all value-channel customer shipments in the next three months.”).