Most organizations have pockets or silos of data on workspace-related technology deployments: devices, applications, and services. These exist in log files, monitoring tools, and so forth. Little correlation or analysis is done on these data sets with regards to end-user experience monitoring or analysis.
Goals and Objectives
It includes gathering multiple data sources and telemetry points.
Application (desktop/web/mobile) monitoring tools, OS-level event monitoring technologies (client endpoint management), enterprise app store and software distribution platforms, and business intelligent systems and platforms as well as ERP tools and analytics
Use Case Summary
Enterprises can draw valuable, actionable insights on how the workforces uses end-user computing technologies to make more strategic decisions around operations, deployment of resources, and other business decisions.