Current Situation
Most assisted maintenance involves documented work instructions but little is directly integrated into maintenance technician tooling.
Goals and Objectives
Lower time and cost to repair. Longer mean time between failure (MTBF) and higher first time fix (FTF) rates. Improved outage and customer service.
Technology Deployed
AR/VR, cognitive, IoT, and mobile.
Use Case Summary
Use of augmented and virtual reality to provide technicians with relevant information and guided work instructions.