Capital markets firms’ client onboarding tasks are frequently accomplished through a fragmented series of linear workflows, which represent an area of operational risk.
Goals and Objectives
Increase operational efficiency and reduce client acquisition costs by accelerating onboarding times using digitized, parallel workflows. Centralize document management, standardize reference identification, and introduce onboarding life-cycle management tools to enhance transparency and reduce operational risk.
Cloud, robotic process automation, secure document portals, artificial intelligence, machine learning, biometrics, digital identity, and client relationship management software
Use Case Summary
Cross-departmental involvement, changing regulations, and demanding clients each make client onboarding a source of operational risk and inefficiency. Improve operational efficiency and customer experience by pursuing automation and applying intelligent technologies to streamlined workflows.