Current Situation
Business leaders and supervisors have historically had a limited understanding of the technology infrastructure that supports their domains. This limits the opportunity for those subject matter experts to make informed suggestions regarding how to design and deploy new technologies to take full advantage of the technology’s capability.
Goals and Objectives
To maximize transformative potential of DX technologies, both business and IT leaders and practitioners must have a solid understanding of the capabilities of the underlying technologies. This familiarity will permit those line-of-business personnel closest to the business problem to most quickly identify potential DX solutions, allowing the organization to prioritize between a wide array of potential initiatives and maximize the potential benefits of DX on enterprise performance.
Technology Deployed
This use case is supported by effective learning management systems, AI, analytics, and cognitive solutions to assess learner’s current familiarity or competence related to specific topics, provide tailored remediation opportunities, and propose “next best course” to continue the developmental journey.
Use Case Summary
Broad cross-sections of the workforce, from leaders to individual contributors, are trained on potentially useful DX technologies. As the target learners complete their assigned curricula, the organizational potential of identifying relevant business opportunities and successfully deploying transformative technologies increases, adoption of DX technologies accelerates, and business benefits of DX initiatives accelerates and increases.