Organizations monitor purchased items, services and suppliers at points in time. As issues arise they are informed and then must action a resolution. Time is wasted, employees have fire drills to remedy including expediting, new orders and then notifying customers of issues and changes in orders.
Goals and Objectives
Monitoring items and suppliers in real time for issues that can be resolved before they hurt the business improves supplier performance and customer satisfaction
Enterprise Hardware, Personal devices, Cloud, Big data/analytics, Mobile, Applications, Connectivity Services, Cognitive, Next Generation Security, Blockchain
Use Case Summary
Continuous real time monitoring of the purchased items and services from all suppliers will reduce fraud, surface issues for remediation as they occur and ultimately improve the business’ performance.