Current Situation
Inaccurate, incomplete, or out-of-date information for execution of in-line process tasks delays completion, creates rework, reduces job satisfaction, and adds cost
Goals and Objectives
Support execution of in-line process tasks with information as needed in role-friendly formats on ergonomically-appropriate devices to increase process speed and improve outcomes, worker experience, and job satisfaction.
Technology Deployed
Cloud, maching learning, IoT, AI-knowledge search and retrieval, intelligent assistants, mobile and social collaboration
Use Case Summary
Direct in-line task execution with optimized instructions and appropriate information to improve productivity and worker satisfaction.