Rising communications volumes enabled by a growing diversity of communications channels are clouding the ability to inform employees in a timely and prioritized manner. As organizations grow, more than 80% rely on aggregated communications to surface feedback as managers, directors, and executives seek a fuller picture of the reality of employee and business performance. Clouded communications channels limit their use case a viable means to connect employees to each other, to managers, to work, to projects, and to feedback and engagement loops.
Goals and Objectives
Internalized communications management tools let organizations establish defined communications channels for various use cases. Organized communications channels ensure prioritized dissemination of information, support open feedback channels, facilitate a stronger sense of workplace connection, and track communications channels for integration into other HR tools to monitor sentiment against other workplace factors.
Engagement and communication are supported by internalized communications management tools, natural language processing (NLP), NLP analytics, data security integration protocols, pulse surveys, and communications channel management.
Use Case Summary
Enabled and supported communications are the heart of workforce understanding. An organization that maintains two-way communications channels will effectively convey work expectations while internalizing workforce feedback as a lever to optimize against barriers to workforce effectiveness like a poor employee experience. Connecting trending communications to other trends inside the organization helps contextualize performance changes, improving the likelihood that the organization will support employee resource needs against their pending attrition risks.