Current Situation
Many enterprises continue to struggle as they chart their strategies for equitable return-to-work models. Leading organizations are designing flexible work models where possible within the constraints of compliance and work requirements. As flexible work models normalize, operational leaders need to expand access for digital tools and resources to reach employees where, how, and when they work. Increasing and diversifying accessibility options boost resource engagement, data capture, and feedback collection toward advancing employees within the company and elevating their voices in how organizational change is managed.
Goals and Objectives
Flexible work models introduce variable levels of distance between management structures and employees. Tying employees, managers, and business leaders together into a collective environment and culture across variable work environments outside the company’s immediate control demands accurate, frequent, and complete data collection, feedback, and digital participation. As organizational leaders pursue data accountability and data-backed employee involvement in corporate stewardship, they are challenged to minimize surveillance and reduce workflow disruption by integrating data collection into the flow of work. Key to both is ensuring that employees can access their digital resource landscape frequently and boundlessly.
Technology Deployed
Workflow optimization, digital resource optimization tools, digital design tools, and digital compliance and security management protocols are essential toward expanding work accessibility across multiple personal and corporate-issued devices. While not all access modes will have the same level of functional capacity as others, it is imperative that HR, operations, and IT work together to understand what abilities employees need within each digital access mode to make work happen fluidly with a focus on productive task requirements and not on data entry or logging.
Use Case Summary
As flexible work models normalize in almost every industry (even as they mean different things to different industries), keeping employees connected to the digital resource environment reduces their burden for managing data and resources consciously apart from their daily work requirements. Through workflow optimization and expanded digital access options, employees can enjoy greater access to the resources needed to complete work per more individual preferences and flows.