Current Situation
Faculty and staff receive hundreds of emails and other communications from students, parents, and various departments. A high percentage of these messages are ignored by the intended recipients or do not achieve their expected result/action.
Goals and Objectives
Integrate employee communication programs that help organizations ensure consistent, personalized dissemination of information and improve comprehension and effectiveness of the communication.
Technology Deployed
Collaborative and communications tools, email analytics, AI/automation, student and parent portals, unified communications
Use Case Summary
Consistent and effective communications support the organization’s business objectives. An intelligent and integrated employee communication platform monitors enterprisewide signals of employee actions and targets remediation communication.