Current Situation
Students and advisors struggle to obtain a consolidated view of the student’s interactions with the institution, other organizations and activities, and current academic status. Services are provided in person at scheduled times.
Goals and Objectives
Integrate information from all institutional systems into a “single pane of glass” view for academic advising that provides at-a-glance access to key student performance and retention indicators. Develop a 360-degree view of the students to enable holistic, real-time student support. Offer online and video-based interactions.
Technology Deployed
ERP, learning management systems, CRM, SIS, student portals and video tools, mobile apps, analytics platforms and dashboards, blockchain for student record keeping and verification
Use Case Summary
Advisors and students have quick, easy access to a consistent display of student information that allows advising time to focus on the act of advising, rather than the gathering of information. Services are provided using flexible options for in-person or remote interactions.