Current Situation
Even as store business models and operations are becoming more complex, tasks are still communicated by email, mailbag, and excel spreadsheet.
Goals and Objectives
Ensure that tasks are accessible anywhere anytime consistently across the retail enterprise for more efficient communication, assignment and delegation, coordination, monitoring, and tracking of tasks enterprisewide, with greater visibility, clarity, consistency, and accountability across a retail team.
Technology Deployed
Mobile devices, task management, mobile apps, and IoT
Use Case Summary
The digitization and automation of the task management function, enables better inventory service levels in store, as well as better customer service.