Digital Mission

Experiential Retail

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Omni-Experience Customer Engagement Next Generation Customer Care

Social Marketing

Current Situation

Social marketing campaign decisions are informed by experiential gut feel with limited data on influencers’ reach to target audiences resulting in low audience reach, low return on social marketing budgets, and poor budget allocation.

Goals and Objectives

Brand marketing and product sales campaigns identity audiences via AI-discerned personality and behavioral patterns, reach them via influencer whose personality and content align with, appeal to, and reach target audience to increase reach rates, engagement, and sales funnel volume and velocity.

Technology Deployed

Cloud platforms for data management and analytics, customer data networks, machine learning, natural language processing, personality, behavioral, and conversational tone analytics, social network analytics, predictive and next best action analytics.

Use Case Summary

Amplify traditional broadcast marketing and advertising through social influence channels reaching precisely defined target audiences to improve return on total marketing investment across channels

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